Provided administrative support to the finance and research teams within a cultural consultancy. Processed data, managed expense records, and supported HR reporting on staff rotas, holidays, and attendance. Administered the Synergist project management system and contributed to a software transition. Undertook quality assurance on social research surveys — coding and validating data, preparing stimulus materials for qualitative focus groups serving major arts and cultural clients.

Analysed audience feedback from over 2,000 attendees and co-authored findings that contributed to a multi-organisation cultural manifesto. Supported campaign planning with audience insight data and produced stakeholder reporting for business development purposes.

Developed a social media and event communications strategy for a university arts and culture initiative. Coordinated collaborative content with Z-Arts and the Manchester Refugee Network; designed and distributed audiovisual materials and managed scheduling across multiple platforms.

A decade of progressively responsible roles in retail and hospitality, including team leadership, shift planning, staff training and performance management, stock reporting, cash handling, and compliance. Consistent record of working accurately under pressure with minimal supervision across high-volume, deadline-driven environments.

Business Strategy, Cultural Policy, Management Principles. Dissertation on dialect and theatre marketing. Placements at Royal Exchange Theatre, University of Manchester, and Z-Arts, with a focus on Audience Development and Research.

Communication Strategies, Discourse Analysis, English Drama.